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Allure Thai Spa & Wellness

Privacy Policy

Allure Thai Spa & Wellness (“Allure”, “we”, “us”, or “our”) is committed to protecting the privacy of every guest who explores, books, or purchases wellness deals through our online deals platform. Your trust matters to us — the same care we bring to our therapies, we bring to how we handle your personal information.

This Privacy Policy explains how we collect, use, store, and safeguard information when you use Allure Thai Spa Deals (including deals.allurethaispa.in and related booking experiences). By using our website or completing a purchase, you agree to the practices described here.

1. Who we are

Allure Thai Spa & Wellness is a premium Thai spa and wellness brand offering authentic massage, facial, and restorative therapies across carefully selected centres. Our online deals platform exists to make it easier for you to discover exclusive offers and book your preferred experience at a nearby Allure branch — securely and conveniently.

2. Information we collect

We collect only what we need to deliver an excellent booking and spa experience:

  • Identity & contact details — name, mobile number, email address, and preferred gender (when shared), so we can confirm your order and coordinate your visit.
  • Booking preferences — selected city, branch, service/deal, quantity, and any notes you provide to help our therapists prepare for your appointment.
  • Payment information — payments are processed securely by Razorpay. We do not store your full card, UPI, or banking credentials on our servers. We retain payment references (such as order and payment IDs) needed for invoices, confirmations, and support.
  • Device & usage data — basic technical information (such as browser type, pages viewed, and session identifiers for your cart) to keep the site fast, secure, and reliable.
  • Communications — messages you send us by email, phone, or WhatsApp regarding orders, appointments, or feedback.
3. How we use your information

We use your information to serve you better — never to compromise your privacy. Purposes include:

  • Processing orders, applying offers/coupons, and confirming payments
  • Issuing invoices and order confirmations
  • Coordinating your appointment with the selected Allure centre
  • Sending important transactional updates (email / WhatsApp where enabled)
  • Improving our deals, website experience, and guest care standards
  • Preventing fraud, securing transactions, and meeting legal or regulatory obligations
  • Responding to your support or privacy-related requests

Allure does not sell your personal information to third parties for their marketing.

4. How we share information

We share information only when necessary to fulfil your booking or operate our platform:

  • Allure spa centres / authorised staff — so your preferred branch can welcome you and deliver the service you purchased.
  • Payment partners — Razorpay processes payments on our behalf under their security and compliance standards.
  • Communication partners — such as WhatsApp business messaging providers, solely to send order-related notifications you need.
  • Legal & compliance — when required by applicable law, regulation, or lawful request, or to protect Allure guests, staff, and property.

Any partners we work with are expected to handle guest data carefully and only for authorised purposes connected to your Allure experience.

5. Security & care

We apply reasonable technical and organisational safeguards — including secure hosting practices, encrypted payment flows via Razorpay, session protections, and access controls — to protect personal data against unauthorised access, alteration, or disclosure. While no online system can guarantee absolute security, Allure continuously works to keep your information safe as part of our premium guest commitment.

6. Cookies & session technology

Our deals site uses essential cookies and session storage to keep your cart, checkout progress, and security tokens working smoothly. These are used to provide the shopping experience you expect — not to track you across unrelated websites for sale of your data.

7. Data retention

We retain order, invoice, and guest contact records for as long as needed to complete bookings, provide after-care support, meet accounting/tax requirements, and resolve disputes. When information is no longer required, we take steps to delete or anonymise it in line with our operational practices.

8. Your choices & rights

As a valued Allure guest, you may request access to, correction of, or clarification about personal information we hold in connection with your bookings, subject to applicable law and verification. You may also contact us to update your details or raise a privacy concern. Where marketing messages are optional, you may opt out of non-essential promotions while still receiving important order and appointment updates.

9. Children’s privacy

Our deals platform and spa services are intended for adults. We do not knowingly collect personal information from children for online purchases. If you believe a minor has provided information, please contact us so we can take appropriate action.

10. Third-party links

Our website may link to trusted partners (for example, payment gateways). Their privacy practices are governed by their own policies. We encourage you to review those policies when you leave our site.

11. Updates to this policy

We may update this Privacy Policy to reflect improvements in our services, technology, or legal requirements. The latest version will always be available on this page. Continued use of Allure Thai Spa Deals after an update means you acknowledge the revised policy.

12. Contact Allure

For privacy questions, data requests, or guest-care support related to online deals:

Thank you for choosing Allure. We are honoured to care for your wellness — and your privacy — with the same dedication.

Last updated: August 2026